refund policy
Updated on 11-06-2024
Refund Policy
Thank you for choosing Diviashop. We strive to provide excellent service to all our customers. Please read our refund policy carefully to understand how refunds are processed.
Refund Eligibility
We provide a 100% refund only if we are unable to provide the service you ordered. Refunds are issued for the following reasons:
Failure to deliver the service within the specified timeframe outlined below.
Refund Eligibility
Please note that there may be delays in processing your order due to various factors, including but not limited to:
Verification processes from company house agents, payment gateway providers, or business bank providers.
Customer support response times.
Administrative processes involved in setting up your service.
These processes typically take 2-5 days after placing your order. In some cases, it may take 10 to 15 days or even up to 30 days for completion. However, the maximum acceptable timeframe for processing is as follows:
For LTD companies: 60 days
For LLCs: 120 days
If we are unable to provide the service within this period, you will be eligible for a 100% refund.
No Refund Policy
Once we are able to provide the service and have initiated the work, no refund will be issued if you choose not to proceed with the service after placing your order. We strive to begin work promptly upon order placement to ensure timely service delivery.
Requesting a Refund
To request a refund, please contact our customer support team with your order details and reason for the refund request. We will review your request and process the refund if it meets the eligibility criteria outlined in this policy.
If you have any questions or concerns about our refund policy, please contact us at:
Thank you for choosing Diviashop. We appreciate your business and look forward to serving you again in the future.
